Policies

Terms, privacy and questions answered.

A short, readable set of policies covering how we work, how we handle data, and the questions partners and visitors most often ask.

Terms & Conditions

Last updated · 1 May 2026

This website (2323designs.in) is owned and operated by Twenty3 Stories Endeavors Pvt Ltd, registered in New Delhi, India. By accessing or using this website you agree to these terms.

1. Use of the site

The site is provided for informational purposes — to describe our practice, projects and ways to work with us. You may browse, share links to, and reference its content with attribution.

2. Content ownership

All content on this site — text, design, photography, graphics, code — is the property of Twenty3 Stories Endeavors Pvt Ltd unless explicitly credited otherwise. You may not reproduce material commercially without written permission.

3. Project descriptions

Project pages describe work undertaken with named partners. Outcomes, beneficiary numbers and timelines are presented in good faith and are accurate at the time of publication. Some details may be aggregated or anonymised at the partner's request.

4. Third-party links

The site may link to partner organisations, press articles or external resources. We are not responsible for the content, accuracy or practices of third-party sites.

5. Liability

The site is provided "as is". To the maximum extent permitted by law, Twenty3 Stories Endeavors Pvt Ltd shall not be liable for any indirect, incidental or consequential loss arising from use of the site.

6. Governing law

These terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of New Delhi.

7. Changes

We may update these terms from time to time. The "last updated" date above reflects the current version. Continued use of the site after a change constitutes acceptance.

Privacy & Data Handling Policy

Last updated · 1 May 2026

We collect as little personal data as possible. This policy explains what we do collect, why, and what your rights are.

What we collect

  • Contact form submissions: if you write to us via the contact form, we receive your name, email, optional phone number and the message you send.
  • Email correspondence: if you email info@2323designs.in directly, we retain the conversation in our regular mail system.
  • Basic analytics: our hosting provider records anonymised access logs (IP, browser type, referrer). We do not currently run third-party trackers or marketing pixels.

How we use it

  • To respond to your enquiry.
  • To remember the context of a previous conversation when you write to us again.
  • To understand, in aggregate, which pages are read most.

How we protect it

Submissions are stored in standard business email and a small CRM. Access is limited to the founders and the partnerships team. We do not sell, rent or share your data with third parties for marketing.

Field photography & consent

For project photographs taken during fieldwork, we obtain consent from participants — verbal at minimum, written where the photograph is identifiable and likely to be used in publication. If you are a participant and wish a photograph removed, please write to us.

Your rights

You may at any time write to info@2323designs.in to ask what we hold about you, to correct it, or to request its deletion. We will respond within 30 days.

Cookies

This site currently uses no cookies for tracking or advertising. We may, in future, use a small privacy-respecting analytics cookie — if we do, we will update this section and (where required) ask for your consent.

How we engage on projects

A note on working with us

What we take on

We take on a small number of projects per year. Typical engagements involve:

  • Skill development and training programmes for artisans, weavers and women entrepreneurs.
  • Design and product development for craft clusters, MSMEs and conscious brands.
  • Market access, buyer linkages and catalogue building.
  • Cultural curation, event design and platform building.
  • Programme design and curriculum work for institutional partners (UN agencies, foundations, state missions, industry bodies).

What we typically do not take on

  • One-off graphic design or website work disconnected from a longer programme.
  • Engagements shorter than three months — the work rarely lands meaningfully.
  • Projects without a named, accountable partner on the ground.

How a project usually starts

  1. An introductory conversation (call or in-person).
  2. A written scope and budget proposal from us.
  3. A signed engagement letter or MoU.
  4. A short discovery phase before full programme rollout.

Intellectual Property

Design ownership in our projects

Design work produced for a partner — collections, catalogues, identity systems, curriculum materials — is, by default, jointly owned with the partner organisation and the artisan or community involved, with clear use rights specified in the engagement letter.

Original designs developed for craft communities remain attributable to the makers; we do not claim sole authorship over heritage techniques or community motifs.

Photographs taken by us during fieldwork are owned by Twenty3 Stories Endeavors Pvt Ltd, with use rights extended to the partner and the participating community for non-commercial purposes.

Frequently asked questions

About the website and about working with us
What kinds of projects does 2323Designs undertake? +
We work on training and skill-development programmes, product and collection design for craft and MSME, women-led enterprise mentoring, market access and buyer linkages, and cultural curation. The thread running through all of it is design as a service to community livelihood.
Do you work outside India? +
Most of our work is across India, with a strong focus on women-led artisan communities. We have occasionally consulted on South Asia and East Africa programmes for partner organisations, but we do not actively pursue work outside India.
Is there a minimum project size? +
There is no rupee minimum, but most engagements last at least three months and involve some combination of training, product and market work. Shorter pieces — a one-day workshop, a single catalogue shoot — we will recommend specialists for.
Are you a non-profit or a private company? +
2323Designs is the working name of Twenty3 Stories Endeavors Pvt Ltd, a private limited company registered in New Delhi. We charge for our work. We do, however, run a small share of pro-bono engagements every year, typically with women-led collectives in their first year of operation.
Can I volunteer or intern with you? +
We do take on a small number of interns each year — typically design, social work or development studies students at the masters level. Please email us with a short note about what you would want to learn and what you would want to give. We respond to every email, even when the answer is "not this time".
The site mentions placeholders — when do real photographs go live? +
The current site is Phase 1. Field photography from each project is being edited and captioned in collaboration with partners — we will roll real photographs into project pages and the picture gallery in Phase 2.
Does the site collect cookies or use trackers? +
No. The site does not currently use tracking cookies or third-party analytics. Our hosting provider records anonymised access logs. See the Privacy section for details.
How can I request a project deck or detailed credentials? +
Write to info@2323designs.in with a sentence on context — partner, programme, timeline — and we will share a longer credentials deck and a few project case-studies under NDA where relevant.
Where are you based, and do you visit? +
Our studio is at 16-B, 1st Floor, DDA Flats, Shahpur Jat, New Delhi — 110049. We visit project sites frequently and travel for partner meetings within India. For first conversations, a video call almost always works.
Still have a question? Write to info@2323designs.in or call +91 93101 44126. We respond to every email, usually within two working days.